Privacy Policy
1. Introduction
At Global Exotic Car Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and rental services. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect and process various types of information, including:
2.1 Personal Information
To provide our services, we collect the following personal information:
- Full Name: For identification and rental agreements.
- Email Address: To communicate booking confirmations, updates, and promotions.
- Phone Number: For customer support and emergency contact purposes.
- Mailing Address: For verification and billing requirements.
- Driver’s License Details: To verify eligibility for renting a vehicle.
- Payment Information: Credit card or payment details for secure transactions.
2.2 Vehicle Rental Information
- Rental History: Records of past and ongoing rentals.
- Insurance Details: To verify coverage for rented vehicles.
- Incident Reports: If any accidents or damages occur during the rental period.
2.3 Technical Information
- IP Address: To monitor website traffic and detect fraudulent activity.
- Browser Type & Device Information: To optimize website functionality.
- Website Usage Data: To analyze trends and improve user experience.
2.4 Cookies and Tracking Data
We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data.
3. How We Use Your Information
We use the collected data for various purposes, including but not limited to:
3.1 Rental Processing and Customer Support
- To process and manage vehicle rental bookings.
- To verify identity and eligibility to rent a vehicle.
- To provide customer support and resolve any inquiries.
3.2 Marketing and Communication
- To send promotional offers, newsletters, and discounts.
- To inform customers about new vehicle availability and special deals.
- You can opt-out of marketing communications at any time.
3.3 Security and Fraud Prevention
- To detect and prevent fraudulent or unauthorized activities.
- To comply with legal and regulatory obligations.
- To protect against unauthorized access to our services.
4. Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share it with:
4.1 Payment Processors
To securely handle transactions and prevent fraudulent activities.
4.2 Insurance Providers
To verify coverage for rental vehicles and process claims if needed.
4.3 Law Enforcement & Legal Authorities
If required by law, we may disclose information to comply with legal processes.
4.4 Service Providers & Business Partners
We may share data with third-party service providers for vehicle maintenance, roadside assistance, and rental logistics.
5. Data Security
We implement strict security measures to protect your personal data, including:
- Encryption: Secure encryption methods for online transactions.
- Restricted Access: Only authorized personnel have access to sensitive data.
- Regular Monitoring: Continuous security assessments to prevent data breaches.
6. Your Rights & Choices
As a user, you have the following rights:
6.1 Access and Updates
You can request access to your personal data and update or correct any inaccurate information.
6.2 Data Deletion
You can request deletion of your data, subject to legal retention requirements.
6.3 Marketing Preferences
You can opt-out of promotional emails and marketing communications.
6.4 Data Portability
You have the right to request a copy of your personal data in a structured format.
7. Cookies & Tracking Technologies
We use cookies to enhance website functionality and analyze visitor trends.
7.1 What Are Cookies?
Cookies are small files stored on your device to improve your browsing experience.
7.2 How We Use Cookies
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: To understand website traffic and improve performance.
- Marketing Cookies: To display relevant advertisements.
7.3 Managing Cookie Preferences
You can manage cookie settings through your browser preferences.
8. Retention of Data
We retain personal information only for as long as necessary for:
- Fulfilling rental agreements and providing customer support.
- Meeting legal and regulatory obligations.
- Resolving disputes and enforcing our terms.
Once data is no longer needed, it is securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and users should review their privacy policies before providing personal information.
10. International Data Transfers
If you access our services outside of our primary operating region, your data may be transferred to servers located in other jurisdictions. We ensure that such transfers comply with data protection laws.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised date. Continued use of our services after updates indicates acceptance of the changes.
By using Global Exotic Car Rentals, you agree to this Privacy Policy. We are committed to safeguarding your information while delivering an exceptional luxury rental experience.